10 easy steps to use Uber

Heard all about Uber, the quick and inexpensive transportation network that criss-crosses Cape Town, but not sure how to use it? No problem, we walk you through it.

1. Visit www.uber.com and sign up for an account or download the Uber app on your smartphone.

2. Fill out Uber’s member form with your name, mobile number, email address and billing information (credit card or VCPay).

3 .Read the terms and conditions (wink wink) and know what you’re getting yourself into. No really, read it.

4. Once you click the “Sign Up” button, you’ll be sent an email to confirm your information and activate the account.

Whew. You’ve done the hardest part — it’s all smooth sailing from here. To request a ride, first select the type of ride you’d like:

– UberX: an everyday car (the cheapest option) for up to four people

– UberBLACK: Uber’s original service delivers a high-end sedan for up to four

– UberXL vehicles for larger groups up to 6 people.

5 .Next, enter your pickup address (or use a pin to mark the spot) and hit the “Set Pickup Location” button. Confirm your payment details are correct and watch your designated driver approach via GPS. A fare estimator tells you how much you can expect to pay.

6 .Be ready and waiting for your driver as he or she arrives — there’ll be a number you can call if you need to give them any special instructions. Moving to another spot creates confusion. If there are no Uber drivers available, try again in a couple of minutes.

7. If you need to cancel your reservation, do it quickly — your card will be charged if you wait more than five minutes.

8. Hop in and head to your destination.

9. While the Uber sign-up process is fairly seamless, we recommend doing it before you head out for a night on the town so you’re not trying to input billing info when it’s 02h00 and you’re balancing your phone and a drink in your hands.

10. Be sure to rate your driver with five stars if you’re happy with the service. Remember: a four-star rating or less will damage your driver’s reputation and he or she may not be allowed to drive for Uber again in future.

Find out more about how Uber works here

How to catch a ride in Cape Town with Uber — your personal driver

No car? No problem — we help you get signed up with Uber, the quick and inexpensive transportation network that criss-crosses Cape Town.

Getting around Cape Town has never been easier, thanks to Uber — an affordable and reliable app for safe door-to-door transport.

Whether you need a pickup from the airport or a ride home from the bar late at night, Uber is generally less expensive and faster than a traditional taxi.

The app will never leave you guessing — you can track a driver’s estimated arrival time via GPS and pay using your credit card or VCPay.

Rates are based on time and distance, and it works like this: if you’re in gridlock traffic and travelling slower than 18 kilometres per hour, you will be charged by the minute, while speedy trips will be billed by the kilometre. The base fare is R5 and R0,70 per minute or R7 per kilometre thereafter. Not going far? You’ll still pay a flat fee of R20 to use the service.

First-time Uber users can use the promo code ALLABOUTCT to get R150 off their first ride.

Once you’ve arrived, Uber’s cashless system emails your trip receipt straight to your email inbox, and drivers don’t expect tips — though they’re appreciated and you can set up your card to tip automatically.

You can also split your journey among more than one carpooler. Plus you can choose what type of ride suits your budget: bones uberX, premium UberBLACK or UberXL vehicles for larger groups up to 6 people. Uber says it screens drivers and they’re subject to feedback from commuters like you, so choose drivers with positive reviews for the best peace of mind.

And remember these drivers don’t work specifically for Uber, but pay a percentage to get listed.

Sold but not sure how to get started? Click here to learn how to sign up and get “Uber-ing” around town.